While I absolutely believe you are right on top of and are incredible with procedures and what you do technically, what it comes down to are the people. From my very first call when I told Brandie it took me a day and a half to call even though I knew I had no choice, everyone that works there seems to go out of their way for me/us, the patients. But what is amazing is that I don’t believe that anyone thinks it’s out of their way. It’s the “norm.” Wow!!! You, Brandie, Tracee, Nikki, Mickey, I can’t tell you how much that touches me. And hopefully I’m also passing it on in my life.
You know better than me the shape I was in when I first stepped in the door. I was beyond miserable. What I didn’t realize that day or even until sometime after was how my poor dental health affected me overall. But you did and helped me through it. Shortly after we were into the whole process you asked me if I didn’t feel better overall, at the time, I hadn’t stopped to think about it and as I had something in my mouth at the time, I don’t think I answered you. Thankfully, I can tell you now that absolutely, what a difference good dental health makes.
I like to think I have a very good sense of humor. As I was driving home, I realized that prior to Grove City dental I may have been laughing on the inside when all anyone saw was a closed mouth smile on the outside. Or I did the old hand in front of the mouth. Not anymore! When I laugh, I laugh!! Not to mention just plain smiling, because it feels good and I know it looks good!
If someone doesn’t have a fear of dentists, I believe they probably think how awful that someone can neglect their teeth. It’s something very hard to explain. I know that we were very poor and I don’t remember going to a dentist until I was in my teens. I may have been to a dentist before that, but I sure don’t remember.
I was so embarrassed and feeling guilty when I first came into Grove City Dental. While I really, really didn’t like having the initial pictures taken (I don’t even like my picture taken on good days!) Grove City Dental is one of the best decisions I’ve made in my life
There are times when I’m smiling or laughing and you flash into my mind. I get a little choked up. When someone touches your life, they stay with you.
Anyway, you’ve gotten me hooked for life now. I look forward to seeing all of you at least every three months. It’s always like visiting friends.
PEGGY R.